#42974 [Asn]: installer fails with error code 2738

ID: 42974 Updated by: jmertic@php.net Reported By: ocknu at comcast dot net Status: Assigned Bug Type: *General Issues Operating System: vista x64 PHP Version: 5.2.4 Assigned To: jmertic New Comment: Could you run it in verbose logging mode and attach the log file? To run in verbose logging mode issue the below command from the command prompt ( from the same directory where the install exists ): msiexec /i php-5.2.4-win32-installer.msi /l*v error.log Previous Comments: ------------------------------------------------------------------------ [2007-10-16 11:28:53] jani@php.net Assigned to the installer maintainer. ------------------------------------------------------------------------ [2007-10-15 13:55:34] ocknu at comcast dot net also would be great if you put this in a exe form so can elevate rights on run status. ------------------------------------------------------------------------ [2007-10-15 13:53:17] ocknu at comcast dot net Description: ------------ Description: ------------ when i try to run the install i get this message; the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. the error code is 2738. here is a helpfull hint. http://msdn2.microsoft.com/en-us/library/Aa372835.aspx http://blogs.msdn.com/heaths/archive/2007/05/31/windows-installer-errors -2738-and-2739-with-script-custom-actions.aspx so i tried regsvr32 in windows\system32 did not work. next i tried regsvr32 windows\syswow64\regsvr now i get errors when i try to install error trying access httpd.conf you will need to manually configure the web server. then i hit ok. error; a network error occurred while attempting to read from the file: c:\windows\installer\php-5.2.2-win32-installer.msi. then i hit ok. and the install backs out. Reproduce code: --------------- n/a [15 Oct 10:03am UTC] jani@php.net Try newer PHP version. 5.2.2 is way too old. ok tried 5.2.4 stillll getting error code 2738....... ------------------------------------------------------------------------ -- Edit this bug report at http://bugs.php.net/?id=42974&edit=1