Bug #55514 [Com]: Can't install PHP 5.2.17. Error code 2738
Edit report at https://bugs.php.net/bug.php?id=55514&edit=1
ID: 55514
Comment by: Chris_Walsh at Prodigy dot net
Reported by: Chris_Walsh at Prodigy dot bet
Summary: Can't install PHP 5.2.17. Error code 2738
Status: Open
Type: Bug
Package: Unknown/Other Function
Operating System: Windows Vista
PHP Version: Irrelevant
Block user comment: N
Private report: N
New Comment:
Did I commit a typo in my email address?? should be "dot net" not "dot bet" of
course.
Previous Comments:
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[2011-08-26 21:23:34] Chris_Walsh at Prodigy dot bet
Description:
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I have seen other bugs categorized as being in the "Windows Installer" package but I
don't have that option in the dropdown menu so I have put it as "unknown/other"
I am trying to install 5.2.17 because, according to http://windows.php.net/download/ it is what I need to
use with Apache. (I don't see a later version for Windows that looks usable) The "PHP
version" drop-down implies I should be using something more recent that 5.2.x but the Windows
download page doesn't give me the options to use something more current.
I want to install php-5.2.17-Win32-VC6-x86.msi (as opposed to the "nts" version) because
it has the option for Apache 2.2 in the Web Server Setup options.
If I need to use a more recent version, then the info at http://windows.php.net/download/ is misleading at best:
"Which version do I choose? If you are using PHP with Apache 1 or Apache2 from apache.org you
need to use the VC6 versions of PHP"
Here's my situation:
I get most of the way through the installation and I get an error pop-up saying "the installer
has encountered an unexpected error installing this package. This may indicate a problem with this
package. The error code is 2738"
I have done a great deal of searching on this and have found many references recommending doing some
registry changes. This page in particular seems to explain well what to do: http://blogs.msdn.com/b/heaths/archive/2007/05/31/windows-installer-errors-2738-and-2739-with-script-custom-actions.aspx
I have done what it recommends yet I still get the error.
The keys mentioned are not in HKCU, which I checked using regedit.
VBScript, B54F3741-5B07-11CF-A4B0-00AA004A55E8 is in HKEY_LOCAL_MACHINE
This dll is the one that causes the 2738 error, apparently.
JScript, F414C260-6AC0-11CF-B6D1-00AA00BBBB58 is HKEY_CLASSES_ROOT, which I mention because it is
referenced in the link I cite above.
I have tried deleting and re-registering the dlls ("regsvr32 vbscript.dll) and that didn't
help.
I have hit a dead end.
Expected result:
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Would like to be able to get php installed on my Vista PC.
Actual result:
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Error
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Edit this bug report at https://bugs.php.net/bug.php?id=55514&edit=1
Thread (5 messages)