Edit report at https://bugs.php.net/bug.php?id=70002&edit=1
ID: 70002
User updated by: jeremy dot j dot dunn at gmail dot com
Reported by: jeremy dot j dot dunn at gmail dot com
Summary: apache2 / php5ts crashes, sometimes reporting
zend_mm_heap corrupted
-Status: Feedback
+Status: Open
Type: Bug
Package: Apache2 related
Operating System: Windows 2008 R2
PHP Version: 5.5.26
Block user comment: N
Private report: N
New Comment:
> Please don't embed such long outputs into the posts, pastebin would be fine for it.
sorry, I knew this was not good; but didn't know where to attach the files.
Suggestion to add a note on the bug-tracker for inexperienced persons such as me, to use pastebin
for attachments. When entering the ticket I looked for information on how to attach files, but did
not see it.
> Unfortunately it is not a backtrace.
yes, I see that.
> ... can be used to extract backtraces from the crash dump files
unfortunately the server was not configured to collect crash dump files at the time of the crashes.
This feature is not enabled by default:
"Collecting User-Mode dumps"
https://msdn.microsoft.com/en-us/library/windows/desktop/bb787181%28v=vs.85%29.aspx
All I have is the /WER/ files, as previously posted. It does not appear that backtraces can be
gotten from .wer files.
I understand that what has been provided is insufficient to debug, especially since I cannot
recreate the problem. Perhaps others will have a similar problem and can provide more information.
Thanks for your time, help, and attention; and for developing PHP ! :-)
Previous Comments:
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[2015-07-08 12:59:40] ab@php.net
Hi, thanks for the follow up. Unfortunately it is not a backtrace. Please check https://bugs.php.net/bugs-generating-backtrace-win32.php
for how a backtrace looks like. Also, the tool mentioned there http://www.microsoft.com/en-us/download/details.aspx?id=40336
can be used to extract backtraces from the crash dump files.
Please don't embed such long outputs into the posts, pastebin would be fine for it.
Thanks.
------------------------------------------------------------------------
[2015-07-07 17:38:38] jeremy dot j dot dunn at gmail dot com
there are 50 crash dump files in the /WER/ReportQueue/ (windows error reporting) directory that list
all the executables and modules loaded in memory.
Here is the full contents of one such file:
===========================================
Version=1
EventType=APPCRASH
EventTime=130806084712205860
ReportType=2
Consent=1
ReportIdentifier=2358b32d-2364-11e5-bb27-0050569dd849
IntegratorReportIdentifier=2358b32c-2364-11e5-bb27-0050569dd849
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=httpd.exe
Sig[1].Name=Application Version
Sig[1].Value=2.4.12.0
Sig[2].Name=Application Timestamp
Sig[2].Value=54c90386
Sig[3].Name=Fault Module Name
Sig[3].Value=php5ts.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=5.5.26.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5578acb1
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=003ce564
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.274.10
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Apache2.4\bin\httpd.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Apache HTTP Server stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a
solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files (x86)\Apache2.4\bin\httpd.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files (x86)\Apache2.4\bin\libhttpd.dll
LoadedModule[5]=C:\Program Files (x86)\Apache2.4\bin\pcre.dll
LoadedModule[6]=C:\Windows\system32\MSVCR110.dll
LoadedModule[7]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[10]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[11]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[12]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[13]=C:\Windows\syswow64\NSI.dll
LoadedModule[14]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[15]=C:\Program Files (x86)\Apache2.4\bin\libaprutil-1.dll
LoadedModule[16]=C:\Program Files (x86)\Apache2.4\bin\libapriconv-1.dll
LoadedModule[17]=C:\Program Files (x86)\Apache2.4\bin\libapr-1.dll
LoadedModule[18]=C:\Windows\system32\MSWSOCK.dll
LoadedModule[19]=C:\Windows\syswow64\user32.dll
LoadedModule[20]=C:\Windows\syswow64\GDI32.dll
LoadedModule[21]=C:\Windows\syswow64\LPK.dll
LoadedModule[22]=C:\Windows\syswow64\USP10.dll
LoadedModule[23]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[24]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[25]=C:\Windows\system32\IMM32.DLL
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[28]=C:\Windows\system32\rsaenh.dll
LoadedModule[29]=C:\Windows\System32\wship6.dll
LoadedModule[30]=C:\Windows\System32\wshtcpip.dll
LoadedModule[31]=C:\Windows\system32\DNSAPI.dll
LoadedModule[32]=C:\Windows\system32\NLAapi.dll
LoadedModule[33]=C:\Windows\System32\winrnr.dll
LoadedModule[34]=C:\Windows\system32\napinsp.dll
LoadedModule[35]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[36]=C:\Windows\system32\WINNSI.DLL
LoadedModule[37]=C:\Windows\system32\rasadhlp.dll
LoadedModule[38]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[39]=C:\Program Files (x86)\Apache2.4\modules\mod_actions.so
LoadedModule[40]=C:\Program Files (x86)\Apache2.4\modules\mod_alias.so
LoadedModule[41]=C:\Program Files (x86)\Apache2.4\modules\mod_asis.so
LoadedModule[42]=C:\Program Files (x86)\Apache2.4\modules\mod_auth_basic.so
LoadedModule[43]=C:\Program Files (x86)\Apache2.4\modules\mod_authn_file.so
LoadedModule[44]=C:\Program Files (x86)\Apache2.4\modules\mod_authz_core.so
LoadedModule[45]=C:\Program Files (x86)\Apache2.4\modules\mod_authz_groupfile.so
LoadedModule[46]=C:\Program Files (x86)\Apache2.4\modules\mod_authz_host.so
LoadedModule[47]=C:\Program Files (x86)\Apache2.4\modules\mod_authz_user.so
LoadedModule[48]=C:\Program Files (x86)\Apache2.4\modules\mod_autoindex.so
LoadedModule[49]=C:\Program Files (x86)\Apache2.4\modules\mod_cgi.so
LoadedModule[50]=C:\Program Files (x86)\Apache2.4\modules\mod_deflate.so
LoadedModule[51]=C:\Program Files (x86)\Apache2.4\bin\zlib1.dll
LoadedModule[52]=C:\Program Files (x86)\Apache2.4\modules\mod_dir.so
LoadedModule[53]=C:\Program Files (x86)\Apache2.4\modules\mod_env.so
LoadedModule[54]=C:\Program Files (x86)\Apache2.4\modules\mod_expires.so
LoadedModule[55]=C:\Program Files (x86)\Apache2.4\modules\mod_filter.so
LoadedModule[56]=C:\Program Files (x86)\Apache2.4\modules\mod_include.so
LoadedModule[57]=C:\Program Files (x86)\Apache2.4\modules\mod_isapi.so
LoadedModule[58]=C:\Program Files (x86)\Apache2.4\modules\mod_log_config.so
LoadedModule[59]=C:\Program Files (x86)\Apache2.4\modules\mod_log_rotate.so
LoadedModule[60]=C:\Program Files (x86)\Apache2.4\modules\mod_mime.so
LoadedModule[61]=C:\Program Files (x86)\Apache2.4\modules\mod_negotiation.so
LoadedModule[62]=C:\Program Files (x86)\Apache2.4\modules\mod_rewrite.so
LoadedModule[63]=C:\Program Files (x86)\Apache2.4\modules\mod_setenvif.so
LoadedModule[64]=C:\Program Files (x86)\Apache2.4\modules\mod_socache_shmcb.so
LoadedModule[65]=C:\Program Files (x86)\Apache2.4\modules\mod_socache_dbm.so
LoadedModule[66]=C:\Program Files (x86)\Apache2.4\modules\mod_ssl.so
LoadedModule[67]=C:\Program Files (x86)\Apache2.4\bin\LIBEAY32.dll
LoadedModule[68]=C:\Program Files (x86)\Apache2.4\bin\SSLEAY32.dll
LoadedModule[69]=C:\Program Files (x86)\Apache2.4\modules\mod_userdir.so
LoadedModule[70]=C:\Program Files (x86)\PHP5.5\php5apache2_4.dll
LoadedModule[71]=C:\Program Files (x86)\PHP5.5\php5ts.dll
LoadedModule[72]=C:\Windows\system32\ODBC32.dll
LoadedModule[73]=C:\Windows\syswow64\ole32.dll
LoadedModule[74]=C:\Windows\system32\odbcint.dll
LoadedModule[75]=C:\Program Files (x86)\PHP5.5\ext\php_pdo_sqlsrv_55_ts.dll
LoadedModule[76]=C:\Windows\system32\MSVCP110.dll
LoadedModule[77]=C:\Program Files (x86)\PHP5.5\ext\php_igbinary.dll
LoadedModule[78]=C:\Program Files (x86)\PHP5.5\ext\php_xcache_3.2.0_5.5.16_ts_VC11.dll
LoadedModule[79]=C:\Program Files (x86)\PHP5.5\ext\php_bz2.dll
LoadedModule[80]=C:\Program Files (x86)\PHP5.5\ext\php_curl.dll
LoadedModule[81]=C:\Program Files (x86)\PHP5.5\libssh2.dll
LoadedModule[82]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[83]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[84]=C:\Program Files (x86)\PHP5.5\ext\php_fileinfo.dll
LoadedModule[85]=C:\Program Files (x86)\PHP5.5\ext\php_gd2.dll
LoadedModule[86]=C:\Program Files (x86)\PHP5.5\ext\php_imap.dll
LoadedModule[87]=C:\Windows\system32\WINMM.dll
LoadedModule[88]=C:\Windows\system32\Secur32.dll
LoadedModule[89]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[90]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[91]=C:\Program Files (x86)\PHP5.5\ext\php_mbstring.dll
LoadedModule[92]=C:\Program Files (x86)\PHP5.5\ext\php_pdo_odbc.dll
LoadedModule[93]=C:\Program Files (x86)\PHP5.5\ext\php_soap.dll
LoadedModule[94]=C:\Program Files (x86)\PHP5.5\ext\php_xsl.dll
LoadedModule[95]=C:\Windows\system32\credssp.dll
LoadedModule[96]=C:\Windows\system32\bcrypt.dll
LoadedModule[97]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[98]=C:\Windows\SysWOW64\sqlncli11.dll
LoadedModule[99]=C:\Windows\SysWOW64\MSVCR100.dll
LoadedModule[100]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[101]=C:\Windows\SysWOW64\VERSION.dll
LoadedModule[102]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll
LoadedModule[103]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[104]=C:\Windows\SysWOW64\NETAPI32.dll
LoadedModule[105]=C:\Windows\SysWOW64\netutils.dll
LoadedModule[106]=C:\Windows\SysWOW64\srvcli.dll
LoadedModule[107]=C:\Windows\SysWOW64\wkscli.dll
LoadedModule[108]=C:\Windows\system32\MTXDM.DLL
LoadedModule[109]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[110]=C:\Windows\system32\comsvcs.dll
LoadedModule[111]=C:\Windows\system32\ATL.DLL
LoadedModule[112]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[113]=C:\Windows\SysWOW64\1033\SQLNCLIR11.RLL
LoadedModule[114]=C:\Windows\SysWOW64\Kerberos.DLL
LoadedModule[115]=C:\Windows\system32\cryptdll.dll
LoadedModule[116]=C:\Windows\SysWOW64\msv1_0.DLL
LoadedModule[117]=C:\Windows\system32\ntdsapi.dll
LoadedModule[118]=C:\Windows\system32\LOGONCLI.DLL
LoadedModule[119]=C:\Windows\system32\CLUSAPI.DLL
LoadedModule[120]=C:\Windows\system32\RESUTILS.DLL
LoadedModule[121]=C:\Windows\system32\security.dll
LoadedModule[122]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[123]=C:\Windows\system32\ncrypt.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Apache HTTP Server
AppPath=C:\Program Files (x86)\Apache2.4\bin\httpd.exe
------------------------------------------------------------------------
[2015-07-07 13:52:55] ab@php.net
Thanks for the report. Yes, something obviously goes wrong, but we still need something concrete
about the crash itself.
Clear, you don't want to let this into production. Maybe you could check whether some crash
dumps stayed on the production machine? Or, maybe you can use some HTTP traffic recorder and then
replay it on a dev machine? Maybe that can reproduce it. Also, in that case you probably could play
with your PHP code to figure out reproduce snippet.
Thanks.
------------------------------------------------------------------------
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