str_replace removing unwanted characters...

Someone from this list (sorry I cannot remember the name), a while back, gave me the following function to use to get rid of unwanted characters coming in on forms: function convert_smart_quotes($string) { $search = array(chr(145), chr(146), chr(147), chr(148), chr(151), "#", ";", "[", "]", "{", "<", ">", "=", "URL=http://"); $replace = array("'", "'", '"', '"', "-", "number", ",", "", "", "", "", "", "", "equals", ""); return str_replace($search, $replace, $string); } This has been working pretty good, however every once in a while something won't go through, such as the following text recently (between the dashed lines). It sent a confirmation email with no order number and did not make a record in the database: ------------------------------------------------------------------------------------ Attn Jean Spence Order to remove 644-8502, add a daytime voice mail tree to Help Desk ACD, Upgrade 644-4357 Supervisor Set. A detailed flowchart will be emailed to Jean Spence and Mark Purvis. This ENTIRE order MUST be coordinated with Mark Purvis 1. Steps to remove 4-8502 NOTES: 4-8502 will need a LEN. OTC will do this in-house For 1 month - a recording which states that the number has changed to 644-HELP- that's 644-4357 and then transfer the call to 4-4357 For 1 month - a recording which states that the number has changed to 644-HELP- that's 644-4357- NO transfer. Cancel 644-8502 2. "New " VM Tree Greeting 1- Need NEW DN for this!!! (Please coordinate with Suzanne for recordings). 3. Change call queue time Any questions, please contact me. Thanks! Suzanne ------------------------------------------------------------------------------------ When I re-entered the order using the following text (between the starred lines), the order went through: *********************** Attn Jean Spence Order to remove 644-8502, add a daytime voice mail tree to Help Desk ACD, Upgrade 644-4357 Supervisor Set. A detailed flowchart will be emailed to Jean Spence and Mark Purvis. This ENTIRE order MUST be coordinated with Mark Purvis see email for details *********************** Also, we are getting back for example "I\'m hoping..." Somehow the slashes are coming through in the field and in the emails. I am not even sure what is putting them in, as I don't see that in the replace function. Trish ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Patricia Van Buskirk Florida State University, Office of Telecommunications 644 W. Call Street Tallahassee, FL  32306-1120 (850) 644-9247 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~