Re: Re: HTML E-mails

Hello, On 07/23/2002 02:40 AM, Miguel Cruz wrote:

On Sun, 21 Jul 2002, Richard Lynch wrote:

Actually, though, when my clients insist on HTML email, I just tell them: "No. If you want that feature, you'll have to hire somebody else to do it. I've already explained why." I don't think I've lost a single client that way -- Every one of them has re-considered my advice, and outright refusal, and decided maybe I *do* know what the hell I'm talking about. YMMV.

I agree with everything you say. Furthermore, I think that when I'm being paid for my expertise, I have a specific responsibility to stop people from doing stupid things, even if they do happen to really want them. There is no honor - and in the long term, no future - in casting aside my better judgment because I once read that "the customer is always right."

It is good when you can discourage your customers to use a certain wide spread technology for good reasons and still get paid for that. Anyway, would you object to develop a system for a customer where it is needed to send messages to clients that do not oppose to receive messages in HTML? If so, why? -- Regards, Manuel Lemos