RE: [PHP] [Newbie Guide] For the benefits of new members
| From: | Ford, Mike [LSS] | Date: | Tue, 12 Aug 2003 09:23:17 +0000 |
| Subject: | RE: [PHP] [Newbie Guide] For the benefits of new members | ||
| Groups: | php.general | ||
| Request: | Send a blank email to php-general+get-159265@lists.php.net to get a copy of this message | ||
On 11 August 2003 18:08, Van Andel, Robbert wrote:
> Personally, I think one of the worst replies someone on the
> list can do when
> someone new asks a question is send only a link to the manual. It's
> presumption that everyone will understand the way the manual
> is worded.
> There have been times when it's confused me and I needed
> another perspective
> on the topic. If you find the question juvenile or unworthy
> of anything
> more than a link to the manual, don't reply to it.
The best way to combat this is to *say* that you've RTFM and don't
understand it -- this should stop you getting simple RTFM answers. If you
can be fairly precise about what's confusing you, then you should get good,
focussed answers. You might even get a manual editor tuning in who can
improve the manual in the light of your comments.
If I respond with a link to the manual, it's usually because I think the
manual says it as well as (or better than) I can -- not through laziness.
But, yes, I have over 20 years' experience of reading (and writing!)
manuals, and sometimes I may overestimate the usefulness of a manual page to
a beginner -- so I won't be offended if you come back from RTFM-ing and say
something like "I read that, but I don't understand x because y -- could you
explain a bit further, please?".
Cheers!
Mike
---------------------------------------------------------------------
Mike Ford, Electronic Information Services Adviser,
Learning Support Services, Learning & Information Services,
JG125, James Graham Building, Leeds Metropolitan University,
Beckett Park, LEEDS, LS6 3QS, United Kingdom
Email: m.ford@lmu.ac.uk
Tel: +44 113 283 2600 extn 4730 Fax: +44 113 283 3211