Pop-up message

At the risk of being shouted at because *I* know it's not a PHP problem! I have a page that is being refreshed every 30 seconds or so, and displays a list of 'tickets' waiting to be dealt with on a list from a database query. No problems there, but a couple of sites now want me to add a pop-up warning when a ticket is added that has a staff ID matching the logged in user. I can drive a sounder in the target browser, but need kicking in the right direction for a method of adding a pop-up window. Ideally it needs to be browser agnostic, which is where the problem comes given the pop-up blockers and other 'toys' that are being added to the browser end of things. So can anybody point me in the right direction for a CURRENT method of achieving this, many of the bits I've found so far are somewhat antiquated, and fail in one way or another :( -- Lester Caine ----------------------------- L.S.Caine Electronic Services