problem with email characters

Is there a function that sorts out all the dodgy characters in an email... e.g. ? An update on Scottish Social Networks Forum ? A summary of the conference "Social Networks - Evidence and Potential" ? Information on two organisations playing their part in supporting positive social networks - Counselling & Psychotherapy in Scotland and Neighbourhood Networks ? I can use stripslashes(string); to remove the backslashes but what about the blocks. I assume they are spaces. Ross