Smart Quotes not so smart

I've run into this sort of issue a few times before, and never found a good solution. Now a client has been hit with it and is asking for a solution, and I'm not convinced there is one. :-) Client has a large MS SQL database with lots of data. Some of that data includes "smart quotes", aka curly quotes, but not real ones. They're the MS Word character encoding standards? What's that?" smart quotes. On their old setup (SQL Server 2k, OpenLink ODBC driver, IIS, PHP 4.0.6), they actually worked just fine. On our old devel setup (the same but with a different ODBC driver), it worked fine. On our new devel setup (SQL Server 2k, OpenTDS ODBC driver, Apache, PHP 5.1.6), it works fine. On their new live setup, however, (same, but again not sure of the ODBC driver) they're getting the dreaded squares or question marks or accented characters that signify a garbled smart quote. I know they're not unicode characters because Windows, the DB server, and the driver are all set to either UTF-8 or UTF-16. We've tried eliminating middle-men to no avail. I've also tried doing a find-replace on the smart quote characters before they're inserted into the database, copying and pasting them from Word, and PHP skips right past them and enters them into the database. All we're left with is MAYBE telling them to dry a different ODBC driver or else fixing the data by hand. I don't like either option, myself. Does anyone have any better ideas to suggest? Any idea what those smart quotes actually are, and if they exist in ANY valid character set other than Word itself? -- Larry Garfield AIM: LOLG42 larry@garfieldtech.com ICQ: 6817012 "If nature has made any one thing less susceptible than all others of exclusive property, it is the action of the thinking power called an idea, which an individual may exclusively possess as long as he keeps it to himself; but the moment it is divulged, it forces itself into the possession of every one, and the receiver cannot dispossess himself of it." -- Thomas Jefferson