Re: Re: PHP & Text Messaging [Straying Way OT]

From: Date: Thu, 26 Apr 2007 18:48:18 +0000
Subject: Re: Re: PHP & Text Messaging [Straying Way OT]
References: 1 2 3  Groups: php.general 
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John, You do realize now that this thread is going to show up in Google searches for wannabe spies, jealous spouses, lawsuit-filers, and anyone calling Sprint Customer "Service", right? On 4/26/07, Tijnema ! <tijnema@gmail.com> wrote:
On 4/26/07, jgodish@highstream.net <jgodish@highstream.net> wrote: If your really interested in this subject try; http://www.rcfp.org/taping/ Does there exists such page for world-wide phone calls? Tijnema Quoting Daniel Brown <parasane@gmail.com>:
    Interesting.... and being in Pennsylvania, I'm in the
"all-consent"
group.... but being originally from New Jersey, where I still thought
it was
law, I'm confused.... isn't there a Federal mandate about this as
well?
On 4/26/07, jgodish@highstream.net <jgodish@highstream.net> wrote:
In the US you can record your own phone calls, ingoing and outgoing? Usually!! Most states are "one-party-consent law" states. If you live in one
of
these, you can always record your own in-state calls either openly or surreptitiously, since only one participant's consent is needed. Likewise, you can
get
someone else to record them for you. In interstate calls, it's important to check this state-by-state
summary,
because in interstate calls, both states' laws apply, and you need
to
apply the most stringent applicable law. For example, if you live in
California or
are even just speaking to someone in California (an "all-party-consent
law"
state), you must get the other party's permission to record the call, or
risk
having to pony up $5000 in statutory damages (or three times the actual
damages,
whichever is greater). In general, announcing your intent to record
and
letting the other party hang up if they don't like it is sufficient in all
states:
continued participation implies consent. The all-party-consent law states are: California, Connecticut,
Florida,
Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania, Washington. In Delaware, Indiana, Iowa, Missisippi,
and New
Mexico as well, a participant may record but a non-participant may
not,
even with consent. In Vermont the law is unsettled. I am not a lawyer; this is not legal advice; laws change; errors
happen.
John Quoting Daniel Brown <parasane@gmail.com>:
    Yeah, but unfortunately, in the United States, you have to
alert
someone
when you're recording a telephone conversation. On 4/26/07, Tijnema ! <tijnema@gmail.com> wrote:
On 4/26/07, Daniel Brown <parasane@gmail.com> wrote:
Sounds like a good plan. Maybe I'll start recording all of
my
phone
calls. I'll just answer the phone, "Hello, this call is being
reported
for
quality assurance and training purposes, this is Dan,
wazzzup?!?"
Hmm, i see nobody would ever lie to you again :)
On 4/26/07, Justin Frim <jfrim@idirect.com> wrote:
Richard Lynch wrote:
[snip] Relying on Sprint, however, to honor any kind of oral
agreement,
is a
big fat *NOT* "I'm sorry, but we just don't have any reocrd of that
conversation.
You're now 2 weeks overdue, because that extension you
claim we
gave
you doesn't exist." It was like a parody of the White House Watergate tapes --
Anything
they didn't feel like honoring was just not
there; Something
that
had
been said that they LIKED, they had a perfect record of
that
though.
[snip]
A good old O.T. thread. :-) A few months back I was trying to weed some information out
of
Rogers
and Fido, but several times I was told conflicting
information
each
time
I called. Finally I made an audio patch cable to connect my MP3
player/recorder
to
the phone and then proceeded to call Rogers again. The
conversation
went something like this: -Voice mail system: "Thank you for calling Rogers
Wireless. Please
stay
on the line and our next available agent will help
you. Note that
your
call may be monitored and recorded for quality assurance and
training
purposes"... music-on-hold... -Customer support: "Thank you for calling Rogers, my name is
Bob,
may
I
have your phone number starting with the area code?" -Me: "I'm just letting you know that this call will be
monitored
and
recorded for quality assurance purposes" *click* MP3 recorder starts recording.... -Customer support: "Umm.... okay...." The patch cable was designed so I could also play back audio
into
the
phone, just in case they tried pulling a "we never said
that"
denial.
Fortunately, in that conversation where I announced it was
being
recorded, the customer service guy never lied to me even
once. Funny
how that works out.
You could better not tell them you are recording, and when they
are
saying "we never said that" then you just play it back :) Tijnema
-- Daniel P. Brown [office] (570-) 587-7080 Ext. 272 [mobile] (570-) 766-8107
-- Daniel P. Brown [office] (570-) 587-7080 Ext. 272 [mobile] (570-) 766-8107
-- Daniel P. Brown [office] (570-) 587-7080 Ext. 272 [mobile] (570-) 766-8107

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