Re: global address collection

At 3:10 PM +0100 1/8/08, Satyam wrote:

Also, it should be Province/County/State, and it should be optional since some cities are autonomous (usuall federal capital cities), just don't make it mandatory. And don't force anything on postal codes. Some countries have letters in them and the number of characters varies. I just hate it when they ask to enter the full 9 digit zip code. Satyam

Satyan: Thanks very much for your most detailed global telephone number information -- very informative. I also hate it when forms force you to do something that's not necessary. For example: http://support.theflip.com/generalcustomerservice requires you to enter your phone number in the format of xxx-xxx-xxxx, but list their phone number as (888) 222-6689. Using that format, they couldn't send themselves a message. Plus they advertise 4 hour response yet have failed to answer any of my emails sent over the last two weeks. I had one form recently that said "Click the box if the billing address and shipping address are the same" and then if you clicked it, then the form made you fill out both sections -- I went elsewhere for my purchase. I just finished a credit card portion for a site where the programmer before me required the customers to enter their credit card number without spaces -- why? It's a simple matter to remove spaces for processing -- why throw that responsibility on the user? The best design for a form comes from using it. Cheers, tedd -- ------- http://sperling.com http://ancientstones.com http://earthstones.com