Re: An upload that was, but now isn't...

Off topic I guess, But MTU fragmentation (especially if the site operates under SSL) can cause things like this - seen it before. SSL especially, is very sensitive to fragmentation. -- C On Thu, Nov 21, 2013 at 9:23 AM, PHP List <phplist@arashidigital.com> wrote: > Hi, > > Fair warning - not 100% PHP based question coming, but since it's almost > Friday, I thought I'd risk it. > > My wife posed a question to me today for which I didn't have a very good > answer and thought I'd check the hive mind here. At work, she uses a > certain service to upload PDF files, until about 3 days ago this worked > well enough. However, in the past three days when she tries to upload > through the service she receives a variety of errors from 404 page not > found, to an unexpected error occurred, to the service is busy, or the > ever enjoyable endless spinning circle with nothing happening (at one > point she started an upload, went for lunch, came back to a meeting, > then on her way out for the evening forgot it was running to find it > still sitting spinning its wheels). These files are all typically under > 1MB, so the entire process itself shouldn't, and until three days ago > didn't, take all that long. > > She's tried to use the same service outside of work (on our home ISP as > well as two separate cell providers) and it functions as expected. So, > she's thinking something on her work network must have changed, but IT > isn't very interested in the matter. She has tried on several different > computers in the office, all producing the same result of the file not > uploading with one of the above mentioned errors. > > I have run into a similar problem in the past with a Hospital client > that had an IT staff that seemed to enjoy randomly pressing buttons. > For awhile uploads would work, then one day - from within the office, no > go - outside the office everything ran as expected. Eventually the > problem sorted itself out, which leads me to believe some random setting > was possibly changed on the network. In such a situation, any pointers > on where an investigation may begin? In my wife's case, I'm not sure > its an option to ask IT what was changed three days ago as she works in > a public school system that all connects through a large central > office. But if she was able to pose the question a bit more > specifically, and the stars align themselves, perhaps an answer may be > found. > > If this is a little too far into the OT realm, move along - these aren't > the droids you're looking for, and have a nice day :D Otherwise, thanks > in advance for any advice you may be able to offer. > > -Tim -- Regards, Chris Knipe