Re: Parsing Subject and Ticket #

On 02/09/2014 08:32 AM, Ron Piggott wrote:

I am trying to parse an e-mail subject so it returns the subject and also the ticket # *if* this is a reply to an existing ticket. For this subject:

    $subject = 'Translation Idea [ Ticket 1005 ]';

my desired result is:

    $subject_array = array( ‘subject’=>’Translation Idea’ , ‘ticket_profile_reference’=>1005 );

And for this subject:

    $subject = 'Translation idea';

my desired result is:

     $subject_array = array( ‘subject’=>’Translation Idea’ , ‘ticket_profile_reference’=>FALSE );

The ticket # will always be in the format: [ Ticket # ] The following is what I have tried so far. The first line of code is returning a syntax error. Apparently it doesn’t like the simplified ‘if’. I am asking for help to see how others would do this. <?php

     $subject_array['subject'] = trim( substr( $subject , 0 , ( strpos( $subject , "[ Ticket " ) > 0 ) ? strpos( $subject , "[ Ticket " ) : strlen( $subject ); );

     $ticket_profile_reference = (int)trim( substr( $subject , ( strpos( $subject , "[ Ticket " ) + 9 ) , ( strpos( $subject , " ]" ) - ( strpos( $subject , "[ Ticket " ) + 9 ) ) ) );

     if ( $ticket_profile_reference == 0 ) {

         $subject_array['ticket_profile_reference'] = FALSE;

     } else {

         $subject_array['ticket_profile_reference'] = $ticket_profile_reference;

     }

     print_r( $subject_array );

?> Ron Piggott www.TheVerseOfTheDay.info

Gotta love regular expressions... http://www.cmsws.com/examples/php/testscripts/ron.piggott@actsministries.org/20140209.php -- Jim Lucas http://www.cmsws.com/ http://www.cmsws.com/examples/