Re: Where am I ...

I've had this before on a load balanced environment, and the original ip was being stuffed into another (custom) header (can't remember what just now) On 25 July 2014 19:16:36 BST, Lester Caine <lester@lsces.co.uk> wrote: >Not exactly a PHP problem, but a number of my sites are now being >plagued by the fallout from it. > >gethostbyaddr($_SERVER["REMOTE_ADDR"]); >Has worked perfectly for many years now, so I know exactly which Desk >or >Counter is trying to log in, and I can direct announcements to the >correct location. > >Some of you will already have spotted the current problem ... VDI ... >This reports a host name based on the VDI desktop accessed from the >'farm' which whilst irritating since one has to keep changing it each >day, is actually changing even during a 'session' so a caller ticket is >accessed, and can take over an hour at times to deal with, by which >time >the VDI number has changed, and you can't clear the ticket :( > >We can switch to manually specifying the location as part of the login >process, butit's all to easy to select the wrong Desk especially if you >were working on an adjacent one a previous day. > >To my way of thinking, the IP address should be for the physical >machine >that we are working with? So if the MAC address has an IP address >locked >to that machine then I should be able to simply drop back to that and >ignore the host name? But I'm being told that $_SERVER["REMOTE_ADDR"] >may not be the local IP address? > >Anybody got some insight into how we can get around this problem? My >particular beef with the way things are currently being run is that the >networ team seem to have no idea in the case of a suspicious access >attempt even which building the offender is located let alone what >desk, >and I can't believe that is acceptable security practice? Thanks, Ash