Re: Knowledgebase & HelpDesk
| From: | Albrecht Guenther | Date: | Tue, 13 Feb 2001 19:23:09 +0000 |
| Subject: | Re: Knowledgebase & HelpDesk | ||
| References: | 1 | Groups: | php.general |
| Request: | Send a blank email to php-general+get-39468@lists.php.net to get a copy of this message | ||
Hello Ashwin,
> Anyone know of any project in the works right now that is a HelpDesk and
> Knowledgebase combined?
The groupware PHProjekt ( www.PHProjekt.de/en )
has a request tracker (same as help desk) and
the searchable knowledge base is basically the sum
of all solved request with the status 'open to public'.
Open source, requires PHP4 and MySQL.
greetings
Albrecht