Re: Remote Hosting: Trouble shooting

On Sunday 12 May 2002 00:12, David J Jackson wrote: > Let's see if I can keep this short and simple. > I'm having to problems with a hosting service. > 1. index.php isn't being read as default index. > 2. Form aren't working (see a below mail_call.php). > 2A.The mail_call.php works on my localbox (apache-2.0.36 +PHP4.2.0) > 2B. Hosting company,for reason they didn't make clear are running > apche.2.0.35 and PHP4.2.0?RC4? > > The SA at the hosting company assured me that DirectoryIndex was > correctly configured for both the top level site index and VirturalHost? > > My question is what can I do from a PHP scripting standpoint to *help* > the hosting company troubleshoot this issue? This has been going on > now for almost a month. If it has been going on for a month now then either the hosting company is completely incompetent or you haven't been pushing for a resolution as vigorously as you should have. If the former then witholding payment of your hosting fees might 'help' them :) Did you know before you signed up that they were using cutting technology -- Apache 2.0.X and PHP 4.2.X -- which apparently don't play well together (yet). Your best bet is to stick to the tried and tested Apache 1.3.X series, maybe you can persuade them to downgrade? -- Jason Wong -> Gremlins Associates -> www.gremlins.com.hk Open Source Software Systems Integrators * Web Design & Hosting * Internet & Intranet Applications Development * /* The better part of valor is discretion. -- William Shakespeare, "Henry IV" */