Error on Installing under Windows Vista leads to inability to uninstall
| From: | Stephan G | Date: | Tue, 17 Jul 2007 12:07:13 +0000 |
| Subject: | Error on Installing under Windows Vista leads to inability to uninstall | ||
| Groups: | php.install | ||
| Request: | Send a blank email to php-install+get-18124@lists.php.net to get a copy of this message | ||
Hello.
I have tried to install the following on my Windows Vista Home Premium System:
php-5.2.3-win32-installer.msi
It has the following md5 sum, taken locally on my system:
4d042f649d9c264477e1b421c64c6435
Installation seemed to go as expected. However, near the end of the installation process, I received a dialog window titled "PHP 5.2.3 Setup" with only an "OK" button and the following message:
"The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2738."
I pressed "OK", my only option, and then got to the page on the setup wizard with the "Finish" button. I hit the "Finish" button, was met with a dialog window with just an OK button with the message:
"Fatal error during installation".
It seems that PHP was put on my system, and the path was set up correctly. Some simple tests indicate it is working, however, since I am a careful sort, I thought I would try to uninstall and start over.
The trouble is that I can't. I can use the "Repair" option from ControlPanel->ProgramsAndFeatures->PHP, and it seems to "repair" without comment, but if I try to uninstall the software, or "Change" it in any way, I get the same two dialog boxes shown above, and the software does NOT uninstall. This makes me uneasy.
I would appreciate help with any of the following (roughly in my priority order):
1. How can I uninstall this and remove it from my system?
2. What is error code 2738 and what does it mean?
3. What steps might I take subsequently to install without
incurring this error?
Thanks in advance for any assistance.
-Stephan G