#38305 [Opn]: unable to subscribe to mailing lists

ID: 38305 Updated by: rasmus@php.net Reported By: pear dot user at gmail dot com Status: Open Bug Type: Website problem PHP Version: Irrelevant New Comment: I just checked the logs. There have been lots of subscribes and unsubscribes from gmail users over the past week including a couple today. I see nothing wrong on our end. Previous Comments: ------------------------------------------------------------------------ [2006-08-14 14:17:39] pear dot user at gmail dot com I've tried more accounts as well, to no avail. The emails / passwords of these accounts are all as follows: pear.user@gmail.com / pass12 pear.user@hotmail.com / pass12 pear.user@yahoo.com / pass12 I get bounced emails at the hotmail.com address and nothing from the other two. I've tried replying to the message, I've tried sending the message to pear-general-request@lists.php.net with the originating email as the subject line, I've tried sending a messages to pear-general-help@lists.php.net, to pear-general-subscribe@lists.php.net, to pear-general-unsubscribe@lists.php.net, to pear-general-owner@lists.php.net, and to systems@php.net (all of which can be verified by logging into any of the three accounts). I was planning on sending two emails to each of the emails listed in the initial email one gets from the web form before reposting here, but I am, never-the-less, already convinced that the problem is php.net's. And if it isn't, there's an easy way to prove that, as well - just subscribe me. I'm not posting my the passwords to my account for fun - I'm posting them so whomever might attempt to fix the problem can see the exact messages I'm getting - headers and all - and so that they can reproduce my situation much more faithfully. ------------------------------------------------------------------------ [2006-08-14 07:15:24] cweldon at cerberusonline dot com I'm having problems as well with several of my email accounts, only one of which is gmail. This happens with the following lists: 1) internals 2) general 3) php-doc 4) announce I get a confirmation when I use the web form (or if I send an email), but when I reply (either just using reply and sending what's in it by default or sending a blank reply as the instructions state), I get no confirmation that I was subscribed. ------------------------------------------------------------------------ [2006-08-06 00:59:22] pear dot user at gmail dot com "They manage to figure it out." If the problem is with gmail, there's not much to "figure out". If it's just that I'm incompetent, it can be proved quite easily by simply signing pear.user@gmail.com up... ------------------------------------------------------------------------ [2006-08-06 00:53:21] pear dot user at gmail dot com I've tried this with Yahoo! accounts, as well, without much luck. Regardless, I've just created a pear.user@yahoo.com and pear.user@hotmail.com account. Their passwords are the same as pear.user@gmail.com's password. Hopefully I'll have better luck with these. I've also contacted the Gmail Team at Google informing them that they have a potential problem on their end. Whether or not they actually have such a problem is something they'll be far better able to determine than me. ------------------------------------------------------------------------ [2006-08-05 15:17:27] rasmus@php.net We are not going to debug gmail for you. I did a test where I simply sent a message to pear-general-subscribe@lists.php.net with the word "subscribe" in the subject. Then when I got the confirmation email, I replied to that and a minute later I got a message with: Acknowledgment: I have added the address rasmus@lerdorf.com to the pear-general mailing list. Welcome to pear-general@lists.php.net! Please save this message so that you know the address you are subscribed under, in case you later want to unsubscribe or change your subscription address. To unsubscribe, send a message to: <pear-general-unsubscribe-rasmus=lerdorf.com@lists.php.net> Why it doesn't work from gmail, I have no idea. Dozens of people subscribe and unsubscribe every day. They manage to figure it out. ------------------------------------------------------------------------ The remainder of the comments for this report are too long. To view the rest of the comments, please view the bug report online at http://bugs.php.net/38305 -- Edit this bug report at http://bugs.php.net/?id=38305&edit=1