#37104 [Com]: CAPTCHA excludes some users

ID: 37104 Comment by: s_lee_gon at yahoo dot com Reported By: root at springtimesoftware dot com Status: Assigned Bug Type: Website problem Operating System: Irrelevant PHP Version: Irrelevant Assigned To: jani New Comment: HELP... I'm having an issue with a program, and to get any tech support for it, you need to register onto a forum. This forum, however, has a captcha box you need to do to register. It's a box with a lot of lines in it and a small gray box somewhere in the picture. It says "click the dark area of the image to register" so i hit the gray box and it keeps saying that ive failed the captcha test. I don't know if it's because i'm on a laptop? I've tried using a plug-in mouse, but it still says ive failed the captcha test, therefore leaving me with no help trying to use a program i put $30 into so i could use it!!!!! Previous Comments: ------------------------------------------------------------------------ [2007-06-04 15:20:46] bjori@php.net Jani is working on a new bugsystem... ------------------------------------------------------------------------ [2007-01-07 18:43:36] bjori@php.net We always welcome all the help we possible can get. And for the record, our CAPTCHA does not only affect blind, visually impaired or old people.. We _all_ have problems reading the ******* images. ------------------------------------------------------------------------ [2006-04-17 12:50:08] root at springtimesoftware dot com Description: ------------ Some users of the php.net website, specifically blind users, are excluded from participation in bug reporting due to the use of CAPTCHA. You can find an example of this on page bugs.php.net/report.php. The instructions are, "CAPTCHA: Type into this box... (help) If this image is hard to read, reload the page." These instructions do not help blind and visually impaired people. No matter how many times they reload the page, the CAPTCHA image will not be readable. Furthermore, the "help" link is useless. It simply displays the following text: "CAPTCHA Help Some forms on the PHP Bugs website use CAPTCHAs in order to avoid our getting spammed. "This page provides further information once you view a form which requires a CAPTCHA."' Please change to a form of CAPTCHA that does not discriminate against people who have sensory deficits. If you do not know how to do this, feel free to contact me and I will try to help. By the way, in case you believe this problem affects only blind people, just wait until you get a little older and your eyesight deteriorates! David Spector Webmaster, Massachusetts Alliance of Visually Impaired Students Reproduce code: --------------- (irrelevant) Expected result: ---------------- (irrelevant) Actual result: -------------- (irrelevant) ------------------------------------------------------------------------ -- Edit this bug report at http://bugs.php.net/?id=37104&edit=1