note 79016 added to ref.iconv

Hi, Im not real familiar with character sets but i am getting a problem with user entered content. It seems whenever someone copies and pastes into a text box in our CMS (privately developed) ’ appears instead of an apostrophe. I think it has something to do with copying and pasting from word which uses ` instead of '. can anyone suggest how i can remove this problem programatically. thanks josh ---- Server IP: 203.16.234.19 Probable Submitter: 210.1.209.187 ---- Manual Page -- http://www.php.net/manual/en/ref.iconv.php Edit -- https://master.php.net/note/edit/79016 Del: integrated -- https://master.php.net/note/delete/79016/integrated Del: useless -- https://master.php.net/note/delete/79016/useless Del: bad code -- https://master.php.net/note/delete/79016/bad+code Del: spam -- https://master.php.net/note/delete/79016/spam Del: non-english -- https://master.php.net/note/delete/79016/non-english Del: in docs -- https://master.php.net/note/delete/79016/in+docs Del: other reasons-- https://master.php.net/note/delete/79016 Reject -- https://master.php.net/note/reject/79016 Search -- https://master.php.net/manage/user-notes.php