note 62483 deleted from install.windows by cmb

Note Submitter: niatech ---- Thought someone would save some time and headaches by using this post. Our tech department is migrating to Windows 2003 Server and they have some complex security implementations between our Web Servers and our Application (COM) servers. If you have this type of scenario and are receiving the "Warning (null)(): Unable to lookup.... Access is denied." error, it is because the "Identity" in the Web Server's application pool does not have sufficient permissions to connect to the Application (COM) Server. To fix this: - create a new Application Pool - right click the new pool and select "properties" - click on the "Identity" tab - change the permissions from "Network Service" to a user on the Web Server who has access to call the Application (COM) server. - right click the application pool - click "start" - right click your web site - click on the "Home Directory" tab - change the application pool to the new application pool you've just created. - restart IIS Hopefully this will save someone some time and headaches.