Re: Apache crash

Hi, On Wed, October 1, 2014 14:18, Leon Stringer wrote: > Hi, > > > I'm running Moodle on a Microsoft Windows Server 2008 R2 64-bit server > with Apache and PHP (both 32-bit). > > > I was getting Apache crash regularly (e.g. 10 times an hour) with the > following error being logged: > > Faulting application name: httpd.exe, version: 2.2.17.0, time stamp: > 0x4cbbe9e8 > Faulting module name: php5ts.dll, version: 5.3.5.0, time stamp: 0x4d26013e > Exception code: 0xc0000005 > Fault offset: 0x0000c699 > Faulting process id: 0x335c > Faulting application path: C:\Moodle25\server\apache\bin\httpd.exe > Faulting module path: C:\Moodle25\server\php\php5ts.dll > > > OK, these versions are pretty old so I upgraded but I'm still getting > (presumably) the same error: > > > Faulting application name: httpd.exe, version: 2.4.10.0, time stamp: > 0x53c79afa > Faulting module name: php5ts.dll, version: 5.5.17.0, time stamp: > 0x5418c5a5 > Exception code: 0xc0000005 > Fault offset: 0x0004b985 > Faulting process id: 0xf34 > Faulting application path: E:\Server\Apache24\bin\httpd.exe > Faulting module path: E:\Server\PHP\php5ts.dll > > > Does anyone have any advice on troubleshooting this? E.g. for getting > enough information to log a bug? > > Moodle is pretty stable, but even if it had a problem I wouldn't expect a > crash. > > Thanks in advance, > > > Leon > what I would like to know yet is - where your PHP and Apache builds descend from. And for the start, please take a look at https://bugs.php.net/bugs-generating-backtrace-win32.php . We need a backtrace to be able to diagnose the issue. Once you have it, please report a bug to bugs.php.net. Ideally were to have some reproduce snippet in PHP as well. Thanks Anatol