PHP Trouble-Ticket-Systems?
| From: | Thomas Seifert | Date: | Sun, 01 Dec 2002 15:59:35 +0000 |
| Subject: | PHP Trouble-Ticket-Systems? | ||
| Groups: | php.general | ||
| Request: | Send a blank email to php-general+get-126607@lists.php.net to get a copy of this message | ||
Hi folks,
I already searched through the web but couldn't find any which provide the features I want.
What I would want to see in such a system:
- adding TroubleTickets through webinterface or sending an email to an support email-address
- adding answers to troubletickets to their parent
- nice admininterface to answer support-requests and add comments (not sent to visitors)
- open/close/stalled/bogus ... and so on tags for the system
- ...
So the question is, does anyone know any good troubleticket/helpdesk-systems written in PHP?
Thanks,
Thomas