Re: mail.inc / Links/ AOL

Hmm, this is very interesting! I had a friend who had an opt-in e-zine that he sent out every couple of weeks to people. About 18 months ago, people started complaining that they must have missed the latest issue and wanted to know what was up. About half of his subscribers were on AOL and suddenly none of them were getting the newsletter. He eventually had to fold the business because his circulation dropped so much and his orders dried up. I'd try sending some emails by hand. Are these coming back exactly as shown? eg., with ..."-AOL on them? If so, that tells me they could very well be coming from the firewall rather than the users. Try sending some of the users an email directly and see if they even got the original emails. If these folks are really opt-ins, then contact a small sample to act as your "eyeballs" to help you monitor problems and set up some practices to detect changes in delivery status. I've heard there's an email address somewhere at AOL that people with opt-in newsletters can contact to notify them of their service so the AOL anti-spam policies don't dump the letters. It can take a while, though, from what I've heard. Just curious: how many on your total list, and how many have AOL addresses? -David ps: I don't think this is PHP related. We might want to continue this off-list. I have something that might help you anyway that I'd like to pursue. Chris Doyle wrote: > Ok, im sending out a newsletter with it. Here are some of the responces from > the people using AOL. ie. whoever@AOL.com > > also all unsubscribe requests have been AOL users. > > thanx > > "the links don't appear on my screen...so I send it to > whoever@earthlink.net & check it there..."- AOL > > "No such link exists so take me off your mailing list"-AOL > > "Thank you for your interesting newsletter. I could not get any results > when > I clicked on the blue letters, I received a response that the site did not > exist. What is wrong?? Can you fix it?? > Hope to hear from you. "-AOL > > "Your articles are very interesting... pls send more. > Why are some links not working?"-HOTMAL > > _______________________________ > > This email may contain confidential and/or privileged information for the > sole use of the intended recipient. Any review or distribution by others is > strictly prohibited. If you have received this email in error, please > contact the sender and delete all copies. Opinions, conclusions or other > information expressed or contained in this email are not given or endorsed > by the sender unless otherwise affirmed independently by the sender. > > _________________________________ > > ----- Original Message ----- > From: "David P. Schwartz" <davids@desertigloo.com> > To: "Chris Doyle" <gaur@planetveggie.com> > Cc: <php-general@lists.php.net> > Sent: Monday, November 13, 2000 10:54 AM > Subject: Re: [PHP] mail.inc / Links/ AOL > > > When you say "none of the links work", can you be a little bit more > specific? > > Like, what exactly happens? Your computer shuts off or something like > that? :-) > > > > I've heard that AOL has a strange definition of "customer service" where > their > > firewall dumps emails that it thinks might be junk mail, and they don't > bother > > to tell anybody. Maybe the reconfigured it to "bounce" the emails instead > of > > delete them so you at least get something back for your trouble. > > > > I've heard that this filtering is based on a number of factors, including > > specific email domains (eg., hotmail.com, yahoo.com), and getting a batch > of > > emails submitted within some small time window that have matching Subject > > headers and/or content. > > > > -David > > > > Chris Doyle wrote: > > > > > Hi! > > > Ok, here the deal, I am using the library mail.inc, sending out email > (HTML > > > formatt), It is all working fine, execpt for anyone using AOL. For them > none > > > of the links work. I haven't been able to muck around with it for I dont > > > have an AOL account. > > > > > > Has anyone ran into this problem before? If you have, please reply. > > > > > > Thanx, > > > CD > > > > > > -- > > PHP General Mailing List (http://www.php.net/) > > To unsubscribe, e-mail: php-general-unsubscribe@lists.php.net > > For additional commands, e-mail: php-general-help@lists.php.net > > To contact the list administrators, e-mail: php-list-admin@lists.php.net > > > >