Re: Re[2]: [pear-webmaster] Re: Help with installing PEAR

From: Date: Wed, 05 Jan 2005 16:21:52 +0000
Subject: Re: Re[2]: [pear-webmaster] Re: Help with installing PEAR
References: 1 2 3 4 5 6 7  Groups: php.pear.qa 
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Arnaud Limbourg wrote:
Support here is very different and sometimes too often it is trying to convince "you don't need that" in opposite to following guidelines of commercial support "client always right". It is a pity to receive an answer "me works for free - i don't have no time nor desire to do that" or even worse "i won't apply it and I hope others on the team won't either" though patch was already done and tested. In couple with strict rules about PEAR developers must be lead for useful packages it is almost impossible to make something good for PEAR when everybody else are too busy. Either quality or community - IMHO PEAR need to define priorities.
Tell you what, you pay Greg or Daniel or any lead for a package you want some work done on and then you can whine about support.
You don't even have to pay me. Just buy 100 copies of my quartet's CD ;) Greg

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