Re: Let's change the webmaster mail list description to reduce confusion

On Jun 14, 2011, at 12:45 PM, Christopher Jones wrote: > > We could reduce the number of end-user website requests to this list > by a simple change in its description on > http://php.net/mailing-lists.php. We tend to get frustrated by > users > who have missed the fine print and think the list is for any web site > question. The situation doesn't help anyone. > > I suggest three small changes. We could change its section title > from: > "PHP website mailing lists" > to > "PHP internal website mailing lists" > > The mail list title itself should change from > "Webmaster Discussion" > to something like > "PHP php.net internal infrastructure discussion" > > I would also suggest splitting the description sentence in two so the > note about support is more obvious. It would change from > > List for discussing and maintaining the php.net web > infrastructure; this is not for PHP support questions > > into > > List for discussing and maintaining the php.net web infrastructure. > <br> > For general PHP support questions see 'General mailing lists' or > go <a <a href="/support.php">here</a>" > > Any comments? Who has karma to make this change? Hello Christopher, Good ideas here, I'll make those changes. Also, we should create several FAQ entries for: * People who ask to advertise here --- Should mention that we accept time/energy, but not advertisements/cash * People who ask questions about why their PHP driven site isn't working --- Should include a clever yet simple analogy * People who blame us for their problems (e.g., site written in PHP spams them) --- Should include a clever yet simple analogy * How to submit a Conference --- Should mention guidelines (length) and how it should be formatted (HTML? Image?) * How to submit a Call for Paper Those come to mind as the most commonly asked questions here, but let's start with your subtle yet informative changes. Regards, Philip