Re: Adding all extensions to bugs.php bug type list

From: Date: Sun, 03 Sep 2000 21:01:34 +0000
Subject: Re: Adding all extensions to bugs.php bug type list
References: 1  Groups: php.dev php.qa 
Request: Send a blank email to php-dev+get-31847@lists.php.net to get a copy of this message
Zak Greant wrote: > If no-one has any objections (or at least ones that they > cannot be talked out of :) I would like to expand the list > of bug types at bugs.php.net/bugs.php > Does anyone have any comments on if/how this should be done? Great idea. Much easier to sort through... However, something to consider, UI wise: Not all users can take their 200 line scripts and correctly isolate their problems. Don't get me wrong: I think it's a great idea, but _relying_ on user diagnosis can be harmful. (Example: they are missing a tiff lib item, get a complile warning on install, and report a bug under "Graphics"... what does it belong under?). > Adding all of the types will probably increase a new users > confusion when submitting a bug report. However, at least > we would be able to accurately re-categorize their bug > reports... :) Patient walks in, reports symptoms of a "tummyache", doctor asks questions... discovers the patient ate too many chili-dogs *or* has a rupturing appendix... yup. :-) > Documentation problem <-Bug? Or PHP-DOC? > Installation problem <-Bug? Or PHP-Install? > Misc > Other <-Misc *and* Other? (I know where this comes from, but if the user is not on the manual pages, it's not too clear.... it also serves as a good reminder that we need to look at what Misc functions have started accumulating intp groups, for example, the functions _about_ functions) Next thought: (Feeping Creatures, Batman!)... we can use these values to trigger emails cc'd to php-install, php-doc, etc., so they get a "heads up" from their lists. I don't think anybody actually reads 100% of every list (ugh.), and it would also help direct some problems (specifically, *install* ones) into a much larger support pool. -Bop -- Brought to you from iBop the iMac, a MacOS, Win95, Win98, LinuxPPC machine, which is currently in MacOS land. Your bopping may vary.

« previous php.dev (#31847) next »