Re: Re: Adding all extensions to bugs.php bug type list

From: Date: Mon, 04 Sep 2000 04:59:15 +0000
Subject: Re: Re: Adding all extensions to bugs.php bug type list
References: 1 2  Groups: php.dev php.qa 
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Bop (aka Ron the Mighty Note Slayer) wrote: > Zak Greant wrote: > > If no-one has any objections (or at least ones that they > > cannot be talked out of :) I would like to expand the list > > of bug types at bugs.php.net/bugs.php > > Does anyone have any comments on if/how this should be done? > > Great idea. Much easier to sort through... > > However, something to consider, UI wise: Not all users can > take their 200 line scripts and correctly isolate their problems. > > Don't get me wrong: > I think it's a great idea, but _relying_ on user diagnosis > can be harmful. (Example: they are missing a tiff lib item, get > a complile warning on install, and report a bug under "Graphics"... > what does it belong under?). > > > Adding all of the types will probably increase a new users > > confusion when submitting a bug report. However, at least > > we would be able to accurately re-categorize their bug > > reports... :) > > Patient walks in, reports symptoms of a "tummyache", doctor asks > questions... discovers the patient ate too many chili-dogs *or* > has a rupturing appendix... > yup. :-) > > > Documentation problem <-Bug? Or PHP-DOC? > > Installation problem <-Bug? Or PHP-Install? > > Misc > > Other <-Misc *and* Other? > > (I know where this comes from, but if the user is not on the > manual pages, it's not too clear.... it also serves as a good > reminder that we need to look at what Misc functions have > started accumulating intp groups, for example, the functions > _about_ functions) > > Next thought: (Feeping Creatures, Batman!)... we can use these > values to trigger emails cc'd to php-install, php-doc, etc., so > they get a "heads up" from their lists. I don't think anybody > actually reads 100% of every list (ugh.), and it would also help > direct some problems (specifically, *install* ones) into a much > larger support pool. Hi Ron, These are good ideas - however, I am just doing some quick patches on the bug system today - major changes will need to wait a bit. :) - Zak

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