RE: [PHP] Help Desk - Email Support Handling

protonic.com have developed exactly that system - tailored towards a free volunteer help-desk site w/MySQL. We are also experimenting with code that allows email to be tracked using a database system. mail@protonic.com if you're interested. Regards, Emile Axelrad - mail@protonic.com -----Original Message----- From: August Zajonc [mailto:augustz@bigfoot.com] Sent: 04 July 2000 17:30 To: php-general@lists.php.net Subject: [PHP] Help Desk - Email Support Handling Since countless users of PHP run websites, and at least some of them become succesfull, it strikes me that someone out there has had to deal with users mailing in support requests, suggestions and so on, and dealing with the problem of knowing who's replied to what, who get's what, history of user requests, heck even letting a user lookup their trouble ticket online. Ideally the package would work with email on the users send, send a message to support@domain.com and voila, it is in the system. Form based works fine as well. PHP based. Would be eternally grateful to projects like this out there on the net. Perhpas some others would be as well. August -- PHP General Mailing List (http://www.php.net/) To unsubscribe, e-mail: php-general-unsubscribe@lists.php.net For additional commands, e-mail: php-general-help@lists.php.net To contact the list administrators, e-mail: php-list-admin@lists.php.net