Re: Bugfix Releases

On Thu, 2003-04-24 at 01:04, Xavier Noguer wrote: [...snip...] > > Coincidentaly, 10 minutes ago I finished answering a mail from a user who was > complaining about a couple of bugs in my package. They weren't diffcult to > fix, yet he seems to have been very frustrated because they kept preventing > him from making any real use of the package. > > My first answer was: well, why didn't you say so before? > > I realize it's not the same problem you are describing, but I think it's > related. There are just 45 reported bugs for pear in bugs.php.net and I think > that figure is not even close to the real one. So, why do users not report > bugs? It's definately part of the problem... this whole thing was triggered by me getting a couple of reports of the same bug that was a one or two-liner to fix, but I'd just missed. This is 5 months after the packages first release, and it had been there from the beginning... I'm sure someone must have found it before now! > > Even if they do and the developer doesn't want/can't fix them (for whatever > reason), why not report them at bugs.php.net where they'll have more > visibility? > > If this is just a disinformation problem we could just add a link on every > package's page at pear.php.net saying: "please report bugs <a > href="http://bugs.php.net/">here</a>". > We could add a "latest cvs activity" > list showing all cvs logs since the latest release so people can check easily > if the bug they are experiencing has already been fixed in cvs, and maybe > even dare to send a mail to a developer saying: "I just noticed you have > fixed problem X in cvs 10 months ago, and I was wondering when are you > planning on making a new realease". I can't speak for everybody here, but I > know I wouldn't mind being asked. Attached is a patch for package-info.php in pearweb that adds a link to the bug report page... I know duplicate reports are annoying, but they're better than no reports. Jon > > > Xavier >

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