Re: Re: Adding all extensions to bugs.php bug type list
| From: | Zak Greant | Date: | Mon, 04 Sep 2000 04:59:15 +0000 |
| Subject: | Re: Re: Adding all extensions to bugs.php bug type list | ||
| References: | 1 2 | Groups: | php.dev php.qa |
| Request: | Send a blank email to php-qa+get-1205@lists.php.net to get a copy of this message | ||
Bop (aka Ron the Mighty Note Slayer) wrote:
> Zak Greant wrote:
> > If no-one has any objections (or at least ones that they
> > cannot be talked out of :) I would like to expand the
list
> > of bug types at bugs.php.net/bugs.php
> > Does anyone have any comments on if/how this should be
done?
>
> Great idea. Much easier to sort through...
>
> However, something to consider, UI wise: Not all users can
> take their 200 line scripts and correctly isolate their
problems.
>
> Don't get me wrong:
> I think it's a great idea, but _relying_ on user diagnosis
> can be harmful. (Example: they are missing a tiff lib
item, get
> a complile warning on install, and report a bug under
"Graphics"...
> what does it belong under?).
>
> > Adding all of the types will probably increase a new
users
> > confusion when submitting a bug report. However, at
least
> > we would be able to accurately re-categorize their bug
> > reports... :)
>
> Patient walks in, reports symptoms of a "tummyache",
doctor asks
> questions... discovers the patient ate too many chili-dogs
*or*
> has a rupturing appendix...
> yup. :-)
>
> > Documentation problem <-Bug? Or PHP-DOC?
> > Installation problem <-Bug? Or PHP-Install?
> > Misc
> > Other <-Misc *and* Other?
>
> (I know where this comes from, but if the user is not on
the
> manual pages, it's not too clear.... it also serves as a
good
> reminder that we need to look at what Misc functions have
> started accumulating intp groups, for example, the
functions
> _about_ functions)
>
> Next thought: (Feeping Creatures, Batman!)... we can use
these
> values to trigger emails cc'd to php-install, php-doc,
etc., so
> they get a "heads up" from their lists. I don't think
anybody
> actually reads 100% of every list (ugh.), and it would
also help
> direct some problems (specifically, *install* ones) into a
much
> larger support pool.
Hi Ron,
These are good ideas - however, I am just doing some quick
patches on the bug system today - major changes will need to
wait a bit. :)
- Zak