Re: What if ONLY the QA Team could report bugs?

W>> It would require some work, but let's say that all initial "bug" W>> reports go to the QA group, who field the questions.... a lot will W>> be duplicates, some user error, etc.... the QA team could help W>> screen these issues.... if THEY cant figure out the problem, then W>> THEY submit the Bug Report for the user... No good. Most bugs I've recently seen I've never met (though part I was able to reproduce - I just never though of doing that thing or never needed it). That's because bugs I've really met mostly are fixed already, and I suppose the same stands for other developers. So we really *need* external user reports, even if this means having 20% of bogus reports and another 20% of "old version" bugs. We still get the rest as useful bug reports. But, a valid point indeed could be using "analyzed" or some other thing on bug database meaning somebody from The Team was able to reproduce and confirm bug. -- Stanislav Malyshev stas@zend.com +972-3-6139665