Re: [PHP4BETA] I hate to do this, but...

On Wed, 1 Mar 2000, Andrei Zmievski wrote: > On Tue, 29 Feb 2000, Derek Sivers wrote: > > Writing the software was their contribution to the world. > > > > Doesn't mean they should be now forever burdened with doing tech support. > > I think the original poster is right, in that if you write a piece of > software and distribute it, it's common courtesy to support those who > use according to your abilities. I still support software I wrote > several years ago. That may be true, but usually when no response is received it usually means the piece of software is no long supported. The sheer volume of email that developers receive combined with relatively uninteresting subject lines dealing with software you no long support lead to a quick tap of the 'd' key before the message is even opened. You get what you pay for. If you really want help, then you might have to pay for it. Heck if it's for a "big client" make them pay for it. Just my 2cents. Peter -------------------------------------------------- Peter D. Kovacs KnowPost.com LLC Pb Engineer peter@knowpost.com --------------------------------------------------